At AURA ALIGN, we value the trust you place in us when you choose to shop with our brand. We are committed to keeping your personal information safe and using it responsibly.

This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, or interact with our services, and how that information is used.

Information We Collect

When you browse our website or make a purchase, we may collect information such as your name, email address, phone number, billing address, shipping address, and information required to process your order.

When you make a payment, your payment information is handled through our secure payment partners. We do not use your payment information for purposes other than processing and completing your transaction.

We may also automatically receive certain technical information when you use our website, such as your IP address, browser type, device information, and general website activity. This helps us understand how visitors use our website and improve their overall experience.

How We Use Your Information

The information we collect helps us provide a smooth and reliable shopping experience.

We may use your information to process and deliver your orders, confirm payments, provide order updates, respond to your questions, offer customer support, improve our website and products, and communicate important information related to your purchases.

With your permission, we may also use your contact information to share updates, offers, new product launches, or other communications from AURA ALIGN. You can choose to stop receiving promotional communications at any time.

Keeping Your Information Safe

We take reasonable and appropriate measures to protect the personal information shared with us.

Access to customer information is limited to people and service providers who need it to perform their responsibilities, such as processing orders, payments, shipping, customer support, and maintaining our website.

While we take appropriate precautions to protect your information, no online system can be guaranteed to be completely secure.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only when necessary to provide our services, such as with payment processors, delivery partners, website service providers, or other trusted service providers who help us operate our business.

These parties are expected to handle your information responsibly and only for the purposes for which it is provided.

Cookies & Website Experience

Our website may use cookies and similar technologies to provide a better browsing experience, remember preferences, understand website usage, and improve our services.

Cookies are small data files stored on your device when you visit certain websites. You can manage or disable cookies through your browser settings, although doing so may affect certain features of our website.

Third-Party Services

Our website may use trusted third-party services for payments, analytics, shipping, marketing, customer communication, or other business functions.

These services may process information according to their own privacy policies. We encourage you to review the privacy practices of any third-party service you choose to interact with.

Your Choices

You have the right to ask us about the personal information we hold about you and, where applicable, request that inaccurate information be corrected or personal information be deleted.

You may also choose not to receive promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting our team.

Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be published on this page with the revised date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or the way we handle your data, please feel free to reach out to our customer support team. We will be happy to assist you.